The Sony WH-1000XM4 are a great pair of wireless headphones with touch controls that allow you to control playback, volume, and other functions without having to use your hands. However, sometimes the touch controls can be unresponsive. If you are experiencing this issue, there are a few things you can try to fix it:
Here are some of the possible reasons why your Sony WH-1000XM4 touch controls might not be responsive:
- The headphones are not properly connected to your device. If the headphones are not properly connected to your device, the touch controls may not work properly.
- The headphones are dirty or wet. If the headphones are dirty or wet, the touch controls may not work properly.
- The headphones are damaged. If the headphones are damaged, the touch controls may not work properly.
Here are some troubleshooting steps you can try to fix the touch controls issue:
- Check the connection between the headphones and your device. Make sure that the headphones are properly connected to your device and that the Bluetooth connection is strong.
- Clean the headphones. If the headphones are dirty, use a soft cloth to clean them.
- Dry the headphones. If the headphones are wet, dry them with a soft cloth.
- Reset the headphones. To do this, press and hold the power button for about 7 seconds until the indicator light flashes red. Then, release the power button and wait for the headphones to turn on again.
- Update the firmware on the headphones. Firmware updates can sometimes fix bugs that can cause touch control issues. You can update the firmware on the headphones by going to the Sony website and downloading the latest firmware.
If you have tried all of the above steps and you are still experiencing issues with the touch controls on your Sony WH-1000XM4 headphones, you can contact Sony customer support for assistance.
Here are some additional tips to prevent touch control issues on your Sony WH-1000XM4 headphones:
- Avoid using the headphones in areas with a lot of moisture. If you are in an area with a lot of moisture, such as near a pool or a sink, you may experience touch control issues.
- Keep the headphones clean and free of debris. Debris can build up on the touch sensors and cause issues.
- Update the firmware on the headphones regularly. Firmware updates can sometimes fix bugs that can cause touch control issues.
I hope this helps!
