Bose Noise Cancelling Headphones 700 have earned a reputation for their exceptional noise-cancellation capabilities, superior sound quality, and sleek design. However, like any electronic device, they may encounter charging issues over time. If you find that your Bose Noise Cancelling Headphones 700 are not charging, it can be frustrating and inconvenient. In this comprehensive article, we will explore the potential reasons behind this problem, provide step-by-step troubleshooting methods, and offer practical solutions to resolve the charging issue.
- Check the Charging Cable and Power Source
The first step in troubleshooting charging issues with your Bose Noise Cancelling Headphones 700 is to inspect the charging cable and power source. Make sure the charging cable is not damaged or frayed. If you notice any signs of wear and tear, consider replacing the cable with a new one from Bose or an authorized retailer. Additionally, ensure that the power source, such as a USB charger or computer port, is functioning correctly and providing a consistent power output.
- Verify the Charging Port on the Headphones
The charging port on the headphones might be obstructed by debris or dust, preventing proper charging. Carefully examine the charging port and use a soft, dry brush or compressed air to clean any dirt or particles that may be blocking the connection. Be gentle while cleaning to avoid damaging the port. After cleaning, attempt to charge the headphones again to see if the issue has been resolved.
- Perform a Soft Reset
If the charging issue persists, performing a soft reset on the headphones might help resolve any temporary software glitches. To perform a soft reset, follow these steps:
a. Disconnect any cables from the headphones and turn them off. b. Wait for at least 30 seconds to ensure the headphones have powered down completely. c. Turn on the headphones again and attempt to charge them.
- Update the Firmware
Outdated firmware can sometimes cause charging issues in electronic devices. Check for firmware updates for your Bose Noise Cancelling Headphones 700 through the Bose Connect app or the Bose Updater software on your computer. If an update is available, follow the instructions to install it. Firmware updates often include bug fixes and improvements that can address charging problems and other issues.
- Check for Battery Indicator Lights
The Bose Noise Cancelling Headphones 700 have LED battery indicator lights that display the charging status. When you connect the charging cable, check if the LED lights illuminate to indicate that charging is in progress. Different colors and blinking patterns may indicate various charging states. Refer to the user manual or Bose’s support documentation for a detailed explanation of the LED indicators and what each pattern means.
- Test with a Different Charging Cable and Power Source
If the issue persists, try charging the headphones using a different charging cable and power source. Sometimes, the problem may lie with the cable or the power outlet rather than the headphones themselves. Using a different cable and power source will help determine whether the charging issue is specific to your Bose Noise Cancelling Headphones 700 or is caused by external factors.
- Attempt a Factory Reset
If none of the previous steps resolve the charging problem, consider attempting a factory reset on the headphones. Keep in mind that a factory reset will erase all custom settings and preferences you have configured on the headphones. To perform a factory reset, follow these steps:
a. Power off the headphones. b. Disconnect any cables and ensure they are not plugged into a power source. c. Press and hold the Power/Bluetooth button and the Volume Down button simultaneously for 10 seconds. d. Release the buttons when the LED status indicators briefly blink white.
After the factory reset, pair your headphones with your device again and check if the charging issue has been resolved.
- Contact Bose Support
If the problem still persists after trying all the troubleshooting steps, it’s time to seek professional assistance. Contact Bose customer support for further guidance and potential repair options. Be prepared to provide them with details about the issue and the troubleshooting steps you have already taken. If your Bose Noise Cancelling Headphones 700 are still under warranty, Bose may offer repair or replacement services.
Conclusion
Encountering charging issues with your Bose Noise Cancelling Headphones 700 can be frustrating, but with the right troubleshooting steps, you can resolve the problem and continue to enjoy their exceptional sound quality and noise-cancellation capabilities. Start by checking the charging cable and power source, verifying the charging port, and performing a soft reset. Updating the firmware and checking for battery indicator lights can also provide valuable insights into the problem.
If the issue persists, try charging the headphones with a different cable and power source or attempt a factory reset. If none of these steps work, don’t hesitate to contact Bose customer support for professional assistance.
By following this comprehensive troubleshooting guide, you can identify and address the root cause of the charging issue and ensure that your Bose Noise Cancelling Headphones 700 remain fully charged and ready to deliver an exceptional audio experience. Remember to handle your headphones with care and follow Bose’s guidelines for charging and maintenance to prolong their lifespan and optimize their performance. With the right care and attention, your Bose Noise Cancelling Headphones 700 will continue to be your reliable companion for immersive audio enjoyment for years to come.
