- Check the battery. Make sure that the headphones are properly charged. You can do this by plugging them into a power source. If the headphones are still not working after being charged, try resetting them.
- Reset the headphones. To reset the headphones, press and hold the power button for 10 seconds. The headphones will turn off and then back on.
- Unpair the headphones from your device. To unpair the headphones from your device, go to the Bluetooth settings on your device and remove the headphones from the list of paired devices. Then, try pairing the headphones again.
- Update the firmware. Bose regularly releases firmware updates for their headphones. These updates can fix bugs and improve performance. To update the firmware on your headphones, follow the instructions in the Bose Music app.
- Contact Bose support. If you have tried all of the above and your headphones are still not working, you can contact Bose support for help. They will be able to troubleshoot the problem and help you get your headphones working again.
Here are some additional tips to prevent your Bose Bluetooth headphones from malfunctioning:
- Keep the headphones clean. Dirt and debris can build up on the headphones and interfere with their performance. To clean the headphones, use a soft cloth and mild soapy water.
- Avoid exposing the headphones to extreme temperatures or moisture. Extreme temperatures and moisture can damage the headphones.
- Do not drop or damage the headphones. Dropping or damaging the headphones can also damage them.
