The Bose QuietComfort 35 (QC35) is a popular choice for people who want to enjoy their music and audio without any wires. However, sometimes the QC35 can experience connection problems with laptops. Here are some of the reasons why your QC35 might not be connecting to your laptop:
- Bluetooth is turned off: Make sure that Bluetooth is turned on on both your QC35 and your laptop.
- Your QC35 are out of range: The Bluetooth range for the QC35 is typically about 30 feet. If your QC35 are further away from your laptop, they may not be able to connect.
- Your QC35 are not paired with your laptop: If your QC35 are not paired with your laptop, they will not be able to connect. To pair your QC35, follow the instructions in the user manual.
- Your laptop’s Bluetooth is not compatible with your QC35: Make sure that your laptop’s Bluetooth is compatible with your QC35. The QC35 typically work with Bluetooth 4.2 or higher.
- There is a problem with your QC35: If your QC35 are not connecting even when they are turned on and Bluetooth is enabled, there may be a problem with your QC35. Try restarting your QC35 or resetting them to factory settings.
If you are still having trouble connecting your QC35 to your laptop, you can contact Bose customer support for help.
Here are some additional tips for troubleshooting QC35 connection problems with laptops:
- Restart your QC35 and your laptop.
- Make sure that your QC35 are within range of your laptop.
- Try pairing your QC35 with a different device.
- Update the drivers for your Bluetooth adapter.
- Reset your QC35 to factory settings.
If you have tried all of these troubleshooting steps and your QC35 are still not connecting to your laptop, you may need to contact Bose customer support for help.
Here are some additional things to check if your Bose QC35 are still not connecting to your laptop:
- Make sure that your laptop is not in Airplane Mode.
- Make sure that your laptop is not connected to another Bluetooth device.
- Try turning off the Bluetooth on your laptop and then turning it back on.
- Try restarting your router.
