The Bose QuietComfort 35 (QC35) is a popular choice for people who want to enjoy their music and audio without any wires. However, sometimes the QC35 can experience connection problems. Here are some of the reasons why your QC35 might not be connecting:
- Bluetooth is turned off: Make sure that Bluetooth is turned on on both your QC35 and the device you are trying to connect them to.
- Your QC35 are out of range: The Bluetooth range for the QC35 is typically about 30 feet. If your QC35 are further away from the device you are trying to connect them to, they may not be able to connect.
- Your QC35 are not paired with the device you are trying to connect them to: If your QC35 are not paired with the device you are trying to connect them to, they will not be able to connect. To pair your QC35, follow the instructions in the user manual.
- The device you are trying to connect your QC35 to does not support Bluetooth: Make sure that the device you are trying to connect your QC35 to supports Bluetooth. The QC35 typically work with Bluetooth 4.2 or higher.
- There is a problem with your QC35: If your QC35 are not connecting even when they are turned on and Bluetooth is enabled, there may be a problem with your QC35. Try restarting your QC35 or resetting them to factory settings.
If you are still having trouble connecting your QC35, you can contact Bose customer support for help.
Here are some additional tips for troubleshooting QC35 connection problems:
- Restart your QC35 and the device you are trying to connect them to.
- Make sure that your QC35 are within range of the device you are trying to connect them to.
- Try pairing your QC35 with a different device.
- Update the drivers for your Bluetooth adapter.
- Reset your QC35 to factory settings.
If you have tried all of these troubleshooting steps and your QC35 are still not connecting, you may need to contact Bose customer support for help.
Here are some additional things to check if your Bose QC35 are still not connecting:
- Make sure that the device you are trying to connect your QC35 to is not in Airplane Mode.
- Make sure that the device you are trying to connect your QC35 to is not connected to another Bluetooth device.
- Try turning off the Bluetooth on the device you are trying to connect your QC35 to and then turning it back on.
- Try restarting your router.