The Sony WH-1000XM4 are a great pair of wireless headphones, but sometimes they can have problems charging. If your Sony WH-1000XM4 headphones won’t charge, there are a few things you can try to troubleshoot the problem:
- Check the power cord and USB port. Make sure that the power cord is plugged in securely to the headphones and to the power outlet. Also, make sure that the USB port is clean and free of debris.
- Try using a different power outlet. If you are using a power strip, try plugging the headphones directly into the wall outlet.
- Reset the headphones. To do this, press and hold the power button for about 7 seconds until the indicator light flashes red. Then, release the power button and wait for the headphones to turn on again.
- Update the firmware on the headphones. You can download the latest firmware from the Sony website.
- Contact Sony customer support for assistance. If you have tried all of the above steps and your headphones are still not charging, you can contact Sony customer support for assistance.
Here are some additional troubleshooting steps if you are having trouble charging your Sony WH-1000XM4 headphones:
- Make sure that the headphones are turned off.
- Check the battery level on the headphones. If the battery is low, the headphones may not charge properly.
- Try charging the headphones in a different location. If the ambient temperature is too high or too low, the headphones may not charge properly.
- If you are using a USB hub, try connecting the headphones directly to the computer.
- If you are using a different USB cable, try using the one that came with the headphones.
I hope this helps!