There are a few reasons why your Bose earphones might not be connecting. Here are some of the most common ones:
- The earphones are not turned on. Make sure that the earphones are turned on. Some earphones have a power button, while others turn on automatically when they are plugged in.
- The earphones are not in pairing mode. To put the earphones in pairing mode, press and hold the power button for 3 seconds. The LED indicator will flash blue.
- The device is not Bluetooth enabled. Make sure that the device you are trying to connect the earphones to is Bluetooth enabled.
- The device is not within range. Bluetooth has a limited range of about 30 feet. Make sure that the earphones and the device are within range of each other.
- There is interference from other devices. Bluetooth can be interfered with by other devices, such as microwaves and cordless phones. Try moving the earphones away from any other devices that might be causing interference.
- The earphones are damaged. If the earphones have been damaged, they may not be able to connect to the device.
If you have tried all of the above and your earphones are still not connecting, you can contact Bose support for help. They will be able to troubleshoot the problem and help you get your earphones connected to your device.
Here are some additional things you can try:
- Restart the device and the earphones. This can sometimes clear up any temporary glitches that might be preventing the connection.
- Reset the earphones. To do this, press and hold the power button for 10 seconds. The earphones will turn off and then back on.
- Unpair and then re-pair the earphones with the device. To do this, go to the Bluetooth settings on the device and remove the earphones from the list of paired devices. Then, try pairing the earphones again.
If you have tried all of the above and you are still having trouble connecting the earphones, you can contact Bose support for help. They will be able to troubleshoot the problem and help you get your earphones connected to your device.
I hope this helps!
Here are some additional tips to prevent your Bose earphones from not connecting:
- Keep the earphones close to the device. This will help to reduce the chances of interference.
- Avoid using the earphones in areas with a lot of interference. This includes areas with a lot of wireless devices, such as microwaves and cordless phones.
- Update the firmware on the earphones. Bose regularly releases firmware updates for their earphones. These updates can fix bugs and improve performance. To update the firmware on the earphones, follow the instructions in the Bose Music app.
