- The headphones are not turned on. Make sure that the headphones are turned on. Some headphones have a power button, while others turn on automatically when they are plugged in.
- The headphones are not in pairing mode. To put the headphones in pairing mode, press and hold the power button for 3 seconds. The LED indicator will flash blue.
- The PC’s Bluetooth is turned off. Make sure that the Bluetooth is turned on on your PC. You can usually do this by going to the Settings menu and turning on Bluetooth.
- The headphones are too far away from the PC. Bluetooth has a limited range. Make sure that the headphones are within 30 feet of the PC.
- There is interference from other devices. Bluetooth can be interfered with by other devices, such as microwaves and cordless phones. Try moving the headphones away from any other devices that might be causing interference.
- The headphones are damaged. If the headphones have been damaged, they may not be able to connect to your PC.
If you have tried all of the above and your headphones are still not connecting to your PC, you can contact Bose support for help. They will be able to troubleshoot the problem and help you get your headphones working again.
Here are some additional tips to prevent your Bose headphones from not connecting to your PC:
- Keep the headphones close to the PC. This will help to reduce the chances of interference.
- Avoid using the headphones in areas with a lot of interference. This includes areas with a lot of wireless devices, such as microwaves and cordless phones.
- Update the firmware on the headphones. Bose regularly releases firmware updates for their headphones. These updates can fix bugs and improve performance. To update the firmware on your headphones, follow the instructions in the Bose Music app.