Bose earbuds are a popular choice for people who want to enjoy their music and audio without any wires. However, sometimes one of the earbuds may not work. Here are some things you can do if one of your Bose earbuds is not working:
- Check the battery level. Make sure that both earbuds are fully charged. You can check the battery level by looking at the LED indicator on the earbuds or on the charging case.
- Clean the earbuds. Dirt and debris can sometimes interfere with the performance of the earbuds. Clean the earbuds with a soft, dry cloth.
- Reset the earbuds. Resetting the earbuds can sometimes fix minor problems. To do this, press and hold the Multifunction button on both earbuds for about 10 seconds until you hear a voice prompt that says “Resetting.”
- Update the firmware. Bose earbuds are updated regularly with software updates. Make sure that your earbuds are up to date with the latest firmware. You can check for firmware updates in the Bose Music app.
- Contact Bose customer support. If you have tried all of the above and your Bose earbud is still not working, you may need to contact Bose customer support for help.
Here are some additional things to keep in mind if one of your Bose earbuds is not working:
- Make sure that the Bluetooth is turned on on both your earbuds and your device.
- Make sure that your earbuds are within range of your device. The Bluetooth range for Bose earbuds is typically about 30 feet.
- Make sure that your earbuds are not paired with another device.
- Try restarting your device and your earbuds.
If you have tried all of these troubleshooting steps and your Bose earbud is still not working, you may need to contact Bose customer support for help.