If you’re experiencing an issue where one of your AirPods Pro is not charging, there are a few potential causes and troubleshooting steps to consider. By following these steps, you can potentially resolve the problem and get both AirPods Pro charging properly again. In this article, we will outline some troubleshooting steps to help you address the issue.
- Clean the Charging Contacts: The charging contacts on both the non-charging AirPod and the charging case may accumulate dirt, debris, or residue over time. Use a soft, lint-free cloth to gently clean the charging contacts on both the AirPod and the case. This ensures a proper electrical connection and can help resolve charging issues.
- Check the Charging Cable and Case: Ensure that the charging cable you are using is in good condition and properly connected to the charging case. Make sure the cable is securely plugged into a power source. Try using a different charging cable and power adapter to rule out any issues with the cable or power source.
- Swap AirPods Pro: If the left AirPod Pro is not charging, try swapping the AirPods in the charging case. Place the non-charging AirPod into the charging slot where the other AirPod normally goes, and place the normally charging AirPod into the slot where the non-charging AirPod was. This helps determine if the issue lies with the AirPod itself or the charging case.
- Reset AirPods Pro and Charging Case: Perform a reset of both the AirPods Pro and the charging case. To reset the AirPods Pro, place them in the case and close the lid. Wait for about 30 seconds, then open the lid and press and hold the setup button on the back of the case until the status light starts flashing amber. This resets the AirPods Pro and the charging case, which may resolve any charging-related issues.
- Verify Firmware and Software Updates: Ensure that your AirPods Pro, along with the device you are using them with (e.g., iPhone, iPad), have the latest firmware and software updates installed. Updates often include bug fixes and improvements that can address charging issues and other performance-related problems. Connect your device to Wi-Fi and check for any available updates in the settings menu.
- Contact Apple Support: If the above troubleshooting steps do not resolve the issue, it is recommended to reach out to Apple Support or visit an Apple Store for further assistance. They can provide additional troubleshooting steps or guide you through the warranty or repair process if necessary. If your AirPods Pro are still under warranty, they may provide a solution based on the warranty terms.
Conclusion:
If one of your AirPods Pro is not charging, begin by cleaning the charging contacts and checking the charging cable and case. Try swapping the AirPods Pro to determine if the issue is with the AirPod itself or the charging case. Resetting the AirPods Pro and ensuring that all firmware and software are up to date can also help resolve the issue. If the problem persists, contacting Apple Support or visiting an Apple Store is recommended for further assistance. They can provide specialized guidance and options to address the charging issue with your AirPods Pro.
